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Shipping policy

  How does Shellbot ship your order and how long does it take to ship ?
   You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:
The total time is the sum of the processing time and the shipping time.

  Processing time = the time between when you place an order and when we ship it; (Generally 1-3 working days)


  Shipping time = the time between when your order has been shipped and delivered to you;(Generally 10-12 working days)
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time. (Generally 10-15 working days)

  Processing time:
The time it takes to prepare your item (s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. (Generally 1-2 working days)
Shipping time:
The time for your item(s) to travel from our warehouse to your destination. (Generally 8-10 working days)
All items sold at Bagotte are guaranteed to be delivered in 30 days

And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 15-30 days 
If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation.

Delivery to the following regions is temporarily unavailable: Brazil, Africa, Argentina, India, Jamaica, Mexico, Nigeria, Soviet Union, South Africa, Vietnam, etc.

Full refunds are not available under the following circumstances:
1.Delays caused by the buyer providing incorrect or incomplete delivery information;
2 Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3.Delays in delivery caused by any other beyond shellbot's control, such as public holidays and Customs issues.


Shipping method(s) Shipping time Price
(Unified freight)
Express Shipping 2-7 business days                  0


1. The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as out of stock,natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.

The estimated delivery time may also vary according to your location and the origin of your order. If you require any further information or assistance, please do not hesitate to contast us.

 2. Affected by Covid-19, there will be some delay on the delivery.

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